Effective Date: September 28, 2024
Maxhealth Essential (P) Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (such as email address, phone number, and postal address), payment details, and prescription information.
- Health Information: Details regarding medical conditions, prescriptions, and medications required for order fulfillment.
- Technical Data: IP addresses, browser type, device identifiers, and information about how you interact with our website.
- Transaction Data: Order history, product preferences, and payment details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide, operate, and improve our services.
- To communicate with you regarding your orders, support, or promotional offers.
- To comply with legal obligations, including the processing of prescriptions and health-related information.
- To detect, prevent, and respond to fraud, security breaches, or violations of our policies.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our website. These tools help us track user activities, remember preferences, and analyze website performance. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We may share your information with third parties in the following scenarios:
- Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our website, processing payments, and delivering products.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
5. Data Security
We take reasonable precautions to protect your information. However, no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
6. Your Rights
Depending on the applicable laws in your jurisdiction, you may have certain rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You have the right to request corrections to your personal information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-out: You may opt-out of marketing communications at any time.
To exercise these rights, please contact us at support@maxhealth.co.in.
7. Children's Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend you review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Maxhealth Essential (P) Ltd
- Email: support@maxhealth.co.in
- Phone: +91 958 376 0952, +91 738 176 0952
- Address: MKCG Main Road, Courtpeta Square, Berhampur, Ganjam, 760004